great gretzky wrote:fantasy sports for yahoo are a "loss leader" and don't kid yourself. there is no way they make enough on advertising to offset the amount of bandwidth and employee costs to run these games. I am quite happy with yahoo, considering.
Seriously I think your wrong. I doubt they pay much if anything for customer service. I would go as far as saying most of it is just a computer sending a reply based on the certain things you mark while sending in the complaint. Ex. "what are you writing about? .. scoring" Then all it does is send out what it knows that is wrong. It doesn't give you a good answer at all most of the time.
I think you might be kidding youself if you don't think big comapnies like EA for a sports game don't pay a good amount of money to advertise. Yahoo is for the most part a free site, they make most of their money on advertising.