Curtis Pride wrote:Ahhh, lovely when people in customer service fail to ealize that "compromise" and "gray areas" do nothing but piss more people off because their standards aren't, well, standard. It sucks because the catalyst for things like this is that people are well-meaning and just want to make everyone happy. But more often than not, they are short-sighted and don't see the reprocussions that will occur by making, random, arbitrary settings.
Players should either be added to the Yahoo database once they are added to the 25 man roster, added to the 40 man roster, or signed to a contract.
Option 1, 2, or 3. That's it. The end. Publish the standard, and no one can complain.
Now with arbitrary settings, it will result in more unanswerable questions to customer service, which will require more overhead from Yahoo, and more time spent on mundane crap by customer service people (and running back and forth internally - "people want to know why Slowey is in but not Sonnastine! What do I tell them?"
etc etc etc.
You are never going to please everyone, but by pleasing the majority of the vocal people, you have to realize that a more vocal larger minority could crop up saying they hate the change.
You should make a logical, consistent standard, and in the long run people will be happier because their expectations will be set.
Now, all that is known is that sometimes prospects will be added, God knows when, and now I have to check the waiver wire every week to find out who was added to the Yahoo database on a whim.
I GUARANTEE Yahoo customer service will get multiple pissed off emails from leagumembers that had a high waiver priority and missed out on Gallardo or Braun because they had no reason to expect that either player was going to get added to the Yahoo database.
And I also guarantee that the number of these emails will be greater than the number of emails they got from people asking when Yahoo was going to add Gallardo or Braun to the database.