I've had my Dell 1410 @ home for 3+ years and any minor problems I've been able to fix myself. Biggest problem was it overheating and melting the side, but I pulled out some little compartment and there was dust blocking the heat's exit.
Actually the biggest problem was that it wouldn't pick up my home wireless, and when I unplugged it from the LAN it would crap out my entire network. D/L the latest drivers, and unplugged the wire while the system is off and it works now. But if I were to plug and unplug the LAN while it was on I bet it would crash it.
I got Office 2010 through a work discount for $9.99