Sorry for bumping this back up but this thread will never really get outdated. I have been on both ends of the cable company/Comcast discussion being both a past customer and past employee. There are a lot of good things in this thread but this stood out to me:
jfg wrote:I don't get why everybody in here needs multiple DVR's or even multiple HD boxes.
Now, I don't know if your opinion has changed but, with the price of flatscreens coming down, why would I not want an HD box for that 2nd and 3rd TV?? I know that there are ways to get network channels in HD for "free" but what about all of the other channels that I can't get that way??
I was neither a silent employee nor a troublemaker during my 5 years working there but the issue that confused me more than anything was Comcast's policy of charging their customers more for a 2nd DVR than they did for the first DVR. I don't recall the exact numbers but, when I left, I believe that the first DVR was $13.95 and the 2nd was $15.15. That makes no sense to me. The only possible reason that I got was that they wanted to dissuade more than 1 in the home, mainly due to shortages of DVR's in stock, which I can confirm. That said, you would think that they would work to rectify this so that they could get more $$ from customers whenever possible. In my 5 years at Comcast, they went from charging nothing for HD to $1 to $2 to $5.
My current cable provider (Cablevision) is pretty smart in that they don't charge for HD service. While I understand that they spread the costs out elsewhere, it does make the customer feel that they are getting something of value. Where they do get you is with DVR's. They charge $6.95 for each box whether it's SD, HD, or DVR. Then, they add $10.95 on top for each DVR.
I recently moved. used to have comcast, but my new city only has Mediacom. I thought I was unhappy with comcast. I now know the true face of evil and that is Mediacom.
lastingsgriller wrote:I recently moved. used to have comcast, but my new city only has Mediacom. I thought I was unhappy with comcast. I now know the true face of evil and that is Mediacom.
All box prices (SD, HD, DVR) have become ridiculous over the past few months. It's to the point where it doesn't even make sense to get an additional standard box anymore because they are so expensive, you might as well get an HD box.
I can understand wanting an HD box on every HDTV but multiple DVR's is overkill to me. It's not so much the number of boxes it's the necessity of those boxes in some people's heads. I get cussed out 2-3 times a week for one box in the house being down when they could go into three other rooms and watch the same program. I get that it costs a lot of money and people expect it all to work, but the fact that TV caused someone to cuss me out is just pathetic.
jfg wrote: I get cussed out 2-3 times a week for one box in the house being down when they could go into three other rooms and watch the same program. I get that it costs a lot of money and people expect it all to work, but the fact that TV caused someone to cuss me out is just pathetic.
With what people pay (or should I say overpay), nothing cable wise should be broken, ever.
My contribution: AT&T U-Verse. 1 DVR, watch in every room of the house. Can pause in one room and pick it right back up at the same spot in another room. While U-Verse is crazy overpriced , that is a nice feature and we don't need additional DVR's thanks to that.
Yes doctor, I am sick. Sick of those who are spineless. Sick of those who feel self-entitled. Sick of those who are hypocrites. Yes doctor, an army is forming. Yes doctor, there will be a war. Yes doctor, there will be blood.....
i switched to time warner when they were doing a $200 gift card promo for switching all 3 services (phone/internet/cable) and it has been almost 5 months and no gift card. i was a bit skeptical about the gift card coming and a lot of people aren't getting their gift cards like me when i look it up online. not sure how to make them pay up.
jfg wrote: I get cussed out 2-3 times a week for one box in the house being down when they could go into three other rooms and watch the same program. I get that it costs a lot of money and people expect it all to work, but the fact that TV caused someone to cuss me out is just pathetic.
With what people pay (or should I say overpay), nothing cable wise should be broken, ever.
Really? That's ridiculous. It's technology, outages happen. Do you want them to hire someone to shoot all the squirrels in America? Of all people, you would be the last person I would expect to say something as crazy as that. Do, I feel that cable companies need to invest in their infrastructure? Yes. But things will still break.
Also if people are paying crazy amounts for cable it must be priced right. I didn't have cable until I started working for the company because I felt it was overpriced. If other people made that choice, it would cost less. But, they don't because the price is worth it for what they are getting I guess.
Cafe Home
Fantasy Football
Fantasy Basketball
Fantasy Hockey
by bleach168 » Thu Mar 24, 2011 5:51 pm 
, that is a nice feature and we don't need additional DVR's thanks to that. 
