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Still confused as to why H2H matchups can’t be adjusted

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Still confused as to why H2H matchups can’t be adjusted

Postby Maris09 » Wed Jun 23, 2010 4:38 pm

So incorrect final matchup outcomes have happened to me twice now....and even I'll concede that mistakes are a part of the game. They're going happen, it's just a fact.
Yahoo has a superb product, and considering it's free, it's even more impressive.

That said, since we all know mistakes are going to happen, why not get a process in place that allows them to fix the small number of errors that we all know are going to occur?

It's all about the lesser of two evils.
Getting the stats right is paramount, so who cares if you have to adjust a few H2H matchups (a couple times a year) on Monday a few hours past when the matchups are updated?

Really?

That's what I don't get. It's almost like they are saying it's better to have an incorrect winner, than it is to get things correct....and maybe have to deal with a couple rouge emails complaining about how their matchups were adjusted (correctly mind you) at 9am on a Monday instead of at 5am on a Monday.


So I ask the Genie, what's so hard about fixing a mistake YOU KNOW HAS OCCURRED on a Monday at 9am? We have all yet to receive an actual answer for this.

(In fact, for this latest situation, the stat correction WAS RUN according to Yahoo customer service...yet the matchup WAS NOT changed).
Please explain.
Last edited by Maris09 on Wed Jun 23, 2010 5:18 pm, edited 2 times in total.
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Re: Still confused as to why H2H matchups can’t be adjusted

Postby A Fleshner Fantasy » Wed Jun 23, 2010 4:43 pm

Did we really need a 3rd thread on this? I'd like to request a moderator to combine this with the other thread.
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Re: Still confused as to why H2H matchups can’t be adjusted

Postby Maris09 » Wed Jun 23, 2010 4:48 pm

A Fleshner Fantasy wrote:Did we really need a 3rd thread on this? I'd like to request a moderator to combine this with the other thread.

This is a specific question for the Yahoo Fantasy Genie. He isn't going into the other one.

I think you handle it dude. ;-D
It's gonna be ok.
Last edited by Maris09 on Wed Jun 23, 2010 4:53 pm, edited 1 time in total.
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Re: Still confused as to why H2H matchups can’t be adjusted

Postby StlSluggers » Wed Jun 23, 2010 4:50 pm

Maris09 wrote:
A Fleshner Fantasy wrote:Did we really need a 3rd thread on this? I'd like to request a moderator to combine this with the other thread.

This is a specific question for the Yahoo Fantasy Genie. He isn't going into the other one.

I think you handle it dude. ;-D

Maybe a PM instead?
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Re: Still confused as to why H2H matchups can’t be adjusted

Postby Maris09 » Wed Jun 23, 2010 4:56 pm

StlSluggers wrote:
Maris09 wrote:
A Fleshner Fantasy wrote:Did we really need a 3rd thread on this? I'd like to request a moderator to combine this with the other thread.

This is a specific question for the Yahoo Fantasy Genie. He isn't going into the other one.

I think you handle it dude. ;-D

Maybe a PM instead?

I don't really want to get the same old reply of "once it's Monday, there's nothing that can be done." I'd like him to explain to everyone WHY nothing can be done on a Monday morning at 9am when they know an error has occurred.

Stat corrections are done in the middle of the night on Monday...when they aren't applied correctly, what keeps them from fixing it a couple hours later?
I have yet, in 2 years, to receive an actual answer for that.
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Re: Still confused as to why H2H matchups can’t be adjusted

Postby bazzy_51 » Wed Jun 23, 2010 4:59 pm

I could pee into the wind, but heck its yahoo, whats new?
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Re: Still confused as to why H2H matchups can’t be adjusted

Postby Maris09 » Wed Jun 23, 2010 5:06 pm

bazzy_51 wrote:I could pee into the wind, but heck its yahoo, whats new?

As long as said pee could be corrected....I'd have no problem :-D


Look I don't want to turn this into a Yahoo bashing thing at all.
I am VERY PLEASE with the Yahoo product, and would use it even if it wasn't free.
But this seems like it's something that is going to continue to occur, and thus far I have yet to hear why it's not fixable.

5 am Monday fixable.
9 am Monday not fixable.


Wha, wha, why come?

(In this latest situation, it WAS in fact CORRECT in the 6/20 update (according to Yahoo)...However it was not applied to any H2H matchups (which according to Yahoo, it allegedly was). Real confusing.
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Re: Still confused as to why H2H matchups can’t be adjusted

Postby StlSluggers » Wed Jun 23, 2010 5:34 pm

Maris09 wrote:
StlSluggers wrote:
Maris09 wrote:This is a specific question for the Yahoo Fantasy Genie. He isn't going into the other one.

I think you handle it dude. ;-D

Maybe a PM instead?

I don't really want to get the same old reply of "once it's Monday, there's nothing that can be done." I'd like him to explain to everyone WHY nothing can be done on a Monday morning at 9am when they know an error has occurred.

Stat corrections are done in the middle of the night on Monday...when they aren't applied correctly, what keeps them from fixing it a couple hours later?
I have yet, in 2 years, to receive an actual answer for that.

I'm sure it's not Genie's fault, so attempting to vilify him is out of line.
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Re: Still confused as to why H2H matchups can’t be adjusted

Postby Maris09 » Wed Jun 23, 2010 5:39 pm

StlSluggers wrote:
Maris09 wrote:
StlSluggers wrote:Maybe a PM instead?

I don't really want to get the same old reply of "once it's Monday, there's nothing that can be done." I'd like him to explain to everyone WHY nothing can be done on a Monday morning at 9am when they know an error has occurred.

Stat corrections are done in the middle of the night on Monday...when they aren't applied correctly, what keeps them from fixing it a couple hours later?
I have yet, in 2 years, to receive an actual answer for that.

I'm sure it's not Genie's fault, so attempting to vilify him is out of line.

Not attempting to vilify him at all, just looking for a clear answer.
Doesn't seem like too much to ask.

Like I said, I love the product, and appreciate the help he brings around the forum.
But it makes no sense as to why something is correctable at 5am and not correctable at 9am. And since all I can get from emailing Yahoo is either automated responses, or emails telling me the stats have been corrected when they haven't....I figure Obe One Kanobe is our only hope.
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Re: Still confused as to why H2H matchups can’t be adjusted

Postby StlSluggers » Wed Jun 23, 2010 5:56 pm

I certainly understand your frustration, but Selig has said that errors like this are what make Yahoo great.

B-)
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