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Postby NY Yankees Fan 2004 » Sat Apr 14, 2007 10:37 pm

I am so dissapointed with this service. I am kind of regretting paying for it this year. All the Blackout rules are totally BS, now this year all saturday games before 7PM are all blacked out. Now the same FOX rule applied last year, but it didnt happen to like June. Also Sunday Night after 5PM gets blacked out also. :-t

So now, when I should be able to watch the games, I log on and it won't let me watch the games. It keeps telling me to pay the extra 30 to get 700K which I have no reason to do. I click on every 400K link and I still get this :-t Is anyone else experiencing a similar problem or is it just me? I would call them but I don't have the patience to be put on hold for a half hour.
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Postby OneLoveBoomer » Sat Apr 14, 2007 10:41 pm

To be honest with you, the reason I didn't buy again this year was their phone service. Like you said -- being on hold for a half hour, maybe more, is the norm at virtually all times of day.

The only way you can cancel your subscription is by phone, I'm pretty sure. Last year when I wanted to cancel, it was an entire effort to do so.
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Postby NY Yankees Fan 2004 » Sun Apr 15, 2007 3:21 pm

this is really getting on my nerves. I continue to get the same message. :-t Even when I click on the radio link I still get it.

You are one simple step away from enjoying MLB.TV content in the highest quality ever, delivered at twice the speed as last year and with optimal broadband clarity. You have reached this page because your current subscription does not authorize viewing 700K streams, nor does it include access to the downloadable Mosaic, our premium multimedia player that enables a simultaneous and customizable presentation of every available MLB game.
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Postby chadxor » Sun Apr 15, 2007 3:25 pm

This is really unfortunate. For what it's worth, everything is working fine for me. Sucks the customer service is so shoddy.
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Postby balmlb119 » Sun Apr 15, 2007 3:41 pm

E-mail them... I got a response real quick.
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Postby KTW_UF » Sun Apr 15, 2007 4:13 pm

exactly, email them and the turn around is lightning fast. I accidentally purchased an NLCS service last season and they responded and refunded me within the next few days.

As far as this season s concerned, I have no complaints. I even got an in area D-Ray game yesterday(Saturday). And, was able to view the Philly and Mets game on Saturday when the FOX blackout was suppose to be in effect. I purchased the 700K package. So, this may be your problem. The 700K package is working fine on this end. No complaints here.
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Postby CheeseBeger » Sun Apr 15, 2007 4:50 pm

You can cancel via Email, and I got back pretty quick responses to my questions.
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Postby LukeW9027 » Sun Apr 15, 2007 5:01 pm

I am using the free 5 day preview right now and I got to watch every single game yesterday besides the brewer game. (local blackout) I still dont plan on using past the free trial though.
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Postby idealFX » Mon Apr 16, 2007 2:57 am

hey uh.... could someone hook a brutha up with a password...?




jk. i just bum some of the mlb.tv footage off this kid who watches it all day in the computer lab at the university i go to.
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Postby BigBobE » Mon Apr 16, 2007 4:22 am

The 700k works great.

I hooked laptop up to HD wide screen with an s-video cable. The picture is surprizingly good...

Mosaic blows...
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