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Postby Omaha Red Sox » Wed Sep 27, 2006 12:10 pm

Tavish wrote:
acsguitar wrote:
Dan Lambskin wrote: finally it snapped in half and i emailed IT and was like "my phone cord broke...bring me another one"


You sicko!!!

Leave poor IT alone!!!


Chances are the conversation went something like this:

Dan: "My %#$ phone cord broke, get me a new one."

IT tech: "OK, I need you to unplug the cord from the base unit for 30 seconds then plug it back in."

Dan: "Why? Its completely shot to hell."

IT tech: "OK, have you plugged it back in? Are you still experiencing the same problems?"

Dan: "Yes you moron, the cord is frayed and split in ten different places."

IT tech: "OK, let me try and send a test call. It may be our network that is experiencing problems."

Dan : "Will you put the lame scenario cards away and listen to me you idiot. My phone cord is a shot-to-hell POS. All I need is a new one."

IT tech: "OK, in that case I'll need to transfer you to a level 2 tech and he should be able to figure out how we can solve this. Please hold."


Sounds about right. :-b
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Postby acsguitar » Wed Sep 27, 2006 12:12 pm

Tavish wrote:
acsguitar wrote:
Dan Lambskin wrote: finally it snapped in half and i emailed IT and was like "my phone cord broke...bring me another one"


You sicko!!!

Leave poor IT alone!!!


Chances are the conversation went something like this:

Dan: "My %#$ phone cord broke, get me a new one."

IT tech: "OK, I need you to unplug the cord from the base unit for 30 seconds then plug it back in."

Dan: "Why? Its completely shot to hell."

IT tech: "OK, have you plugged it back in? Are you still experiencing the same problems?"

Dan: "Yes you moron, the cord is frayed and split in ten different places."

IT tech: "OK, let me try and send a test call. It may be our network that is experiencing problems."

Dan : "Will you put the lame scenario cards away and listen to me you idiot. My phone cord is a shot-to-hell POS. All I need is a new one."

IT tech: "OK, in that case I'll need to transfer you to a level 2 tech and he should be able to figure out how we can solve this. Please hold."


No this is probably how it went

Dan: (hmmm my phone cord is broken. I wonder who fixes that) (well computers are made out of electric thingys so tech support must do it)

Dan: Hi tech support my phone cord is broken.

IT: Thats nice how on earth is that computer related?

IT Boss: Just go switch it out so he'll stop complaining.

Dan: thanks IT!!

IT: (Grabs cord from box sitting right next to Dan's desk. Then has to hook it up for Dan because Dan can't figure out the technological marvel that is plugging in a phone cord. Only someone with IT experience could know such a complicated thing.)

IT goes and smokes a cigarette

Dan forgets how to use mouse
I'm too lazy to make a sig at the moment
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Postby Coppermine » Wed Sep 27, 2006 12:15 pm

acsguitar wrote:
Tavish wrote:
acsguitar wrote:
Dan Lambskin wrote: finally it snapped in half and i emailed IT and was like "my phone cord broke...bring me another one"


You sicko!!!

Leave poor IT alone!!!


Chances are the conversation went something like this:

Dan: "My %#$ phone cord broke, get me a new one."

IT tech: "OK, I need you to unplug the cord from the base unit for 30 seconds then plug it back in."

Dan: "Why? Its completely shot to hell."

IT tech: "OK, have you plugged it back in? Are you still experiencing the same problems?"

Dan: "Yes you moron, the cord is frayed and split in ten different places."

IT tech: "OK, let me try and send a test call. It may be our network that is experiencing problems."

Dan : "Will you put the lame scenario cards away and listen to me you idiot. My phone cord is a shot-to-hell POS. All I need is a new one."

IT tech: "OK, in that case I'll need to transfer you to a level 2 tech and he should be able to figure out how we can solve this. Please hold."


No this is probably how it went

Dan: (hmmm my phone cord is broken. I wonder who fixes that) (well computers are made out of electric thingys so tech support must do it)

Dan: Hi tech support my phone cord is broken.

IT: Thats nice how on earth is that computer related?

IT Boss: Just go switch it out so he'll stop complaining.

Dan: thanks IT!!

IT: (Grabs cord from box sitting right next to Dan's desk. Then has to hook it up for Dan because Dan can't figure out the technological marvel that is plugging in a phone cord. Only someone with IT experience could know such a complicated thing.)

IT goes and smokes a cigarette

Dan forgets how to use mouse


It's a mouse Dan, not a foot pedal.
If you're a battery, you're either working or you're dead....
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Postby acsguitar » Wed Sep 27, 2006 12:21 pm

BTW I don't consider Comcast tech support, the "Did you plug it in and unplug it" guys tech support.

They are worker monkeys
I'm too lazy to make a sig at the moment
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Postby Omaha Red Sox » Wed Sep 27, 2006 12:30 pm

Man, I didn't know Dan was so dumb. Wow. 8-o ;-)
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Postby Tavish » Wed Sep 27, 2006 12:58 pm

acsguitar wrote:BTW I don't consider Comcast tech support, the "Did you plug it in and unplug it" guys tech support.

They are worker monkeys


Most low level tech support guys are. Its not just limited to the big ISPs. Its usually an entry level position for a reason.
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Postby Coppermine » Wed Sep 27, 2006 1:11 pm

Tavish wrote:
acsguitar wrote:BTW I don't consider Comcast tech support, the "Did you plug it in and unplug it" guys tech support.

They are worker monkeys


Most low level tech support guys are. Its not just limited to the big ISPs. Its usually an entry level position for a reason.


At my company, i think L1 Helpdesk guys make about $11/hour.
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Postby Tavish » Wed Sep 27, 2006 1:17 pm

Coppermine wrote:
Tavish wrote:
acsguitar wrote:BTW I don't consider Comcast tech support, the "Did you plug it in and unplug it" guys tech support.

They are worker monkeys


Most low level tech support guys are. Its not just limited to the big ISPs. Its usually an entry level position for a reason.


At my company, i think L1 Helpdesk guys make about $11/hour.


We pay a guy $10/hour to sweep the warehouse.
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Postby acsguitar » Wed Sep 27, 2006 1:18 pm

Tavish wrote:
Coppermine wrote:
Tavish wrote:
acsguitar wrote:BTW I don't consider Comcast tech support, the "Did you plug it in and unplug it" guys tech support.

They are worker monkeys


Most low level tech support guys are. Its not just limited to the big ISPs. Its usually an entry level position for a reason.


At my company, i think L1 Helpdesk guys make about $11/hour.


We pay a guy $10/hour to sweep the warehouse.


I'd rather sweep the warehouse...

Yea my LVL1 job was like 13.00 I think??

I don't really remember it may have been 11.50 or so..
I'm too lazy to make a sig at the moment
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Postby Dan Lambskin » Wed Sep 27, 2006 1:59 pm

wow...you guys are rough :-b

our IT is usually pretty good...i knew they'd bail me out of my phone cord issue

one time it took them about an hour to try and troubleshoot why my Outlook meeting reminders werent popping up. after complety upgrading office for me and it still not working i figured it out on my own...but i forget how :-D
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