Dan Lambskin wrote: finally it snapped in half and i emailed IT and was like "my phone cord broke...bring me another one"
Leave poor IT alone!!!
Chances are the conversation went something like this:
Dan: "My %#$ phone cord broke, get me a new one."
IT tech: "OK, I need you to unplug the cord from the base unit for 30 seconds then plug it back in."
Dan: "Why? Its completely shot to hell."
IT tech: "OK, have you plugged it back in? Are you still experiencing the same problems?"
Dan: "Yes you moron, the cord is frayed and split in ten different places."
IT tech: "OK, let me try and send a test call. It may be our network that is experiencing problems."
Dan : "Will you put the lame scenario cards away and listen to me you idiot. My phone cord is a shot-to-hell POS. All I need is a new one."
IT tech: "OK, in that case I'll need to transfer you to a level 2 tech and he should be able to figure out how we can solve this. Please hold."