I sold a digital camera on eBay. She paid and I went and shipped at the post office. I filled out a form showing that I shipped the item to her address and that if she didn't get the box in the mail, it would be returned to me. It's a month later. I have not had the box returned to me. So she sends me this email and says:
"Where is the USB cable? I thought it would have come with the cable."
I email her back telling her that I specifically stated what the auction was for- camera and original memory card. Not that the USB cord is a big deal, but whatever.
So then two days later she emails me claiming that she never received the item and wants a refund. So now through email we're getting in this huge arguement about how she's going to file a suit through Paypal and eBay and all that if I don't give her a refund.
Anyone know how Paypal/eBay handles this stuff? I'm going to forward them the email from her where she specifically asks about the contents of the package, noting details only someone who opened the package would know. Also, I'm going to scan in a copy of the shipping receipt I have and send that to them too if it they ask for proof of shipping and all that. Any advice? Anyone ever deal with something like this?
7/26 - Cafe goes down:
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