Computer Problem...

[pokerplaya]

My girlfriend just bought a laptop a few months back. This morning she gets up and tries to use it....the mouse is acting very strangely. It is jerky as it goes along the screen, and it is very difficult to click on anything. Upon getting into a word processor, with much difficulty, the keyboard is now acting strangely...you hit a button and it wont register. Mash the keyboard a bit, and you will only have a few letters register. I know details are sketchy, and no one will likely know what this could be without seeing the computer, but does this jump out to anyone as anything?

Oh, and she ran virus scan last night, before any problems and it was clean. Just wondering if someone might have any idea what this could be. Thanks.

[acsguitar]

Is it a wirless keyboard/mouse if so maybee batteries..

Reinstall the keyboard drivers.

[Coppermine]

Sounds like a common problem with wireless mouse/keyboard. As acs said, either change batteries and/or reinstall drivers from the manufacturer's website.

I had a similar problem with my wireless keyboard/mouse from Logitech.

[pokerplaya]

No...it's just the regular keyboard and I guess I was misleading when I said mouse...it's just the regular two buttons and pad that came with the laptop.

[chadlincoln]

Is it a wirless keyboard/mouse if so maybee batteries..

Reinstall the keyboard drivers.

The cafe is full of info.

[j_d_mcnugent]

i just reread it and there is no mouse so either a) hit the damn thing harder or b) reboot it and see if it still happens. if that doesnt work then i cant help you.

[j_d_mcnugent]

how is the performance of the computer in other aspects? does the word process load in the same amount of time? do any programs seem slow or bogged down?

[Amazinz]

Are you running the laptop on battery or plugged in? If it's on battery first thing I would check is for battery low or a bad battery. When the battery power goes on a laptop keyboard and mouse are usually the first things to become unresponsive. The chance of corrupted keyboard or mouse drivers is very slim.

[Tavish]

After checking the battery make sure there are no programs running in the background that are hogging the system resources.

[pokerplaya]

Thanks everyone.

I think I did all these things this morning, but I'm definitely going to re-check to see if it could be any of the above. As far as I remember, (it was 6AM and I was rather groggy) everything loaded normally, but the machine was definitely not right. Keep the possibilities coming...