Another Day in Tech Support Hell - Fantasy Baseball Cafe 2014 Fantasy Baseball Cafe
100% Deposit Bonus for Cafe Members!

Return to General Talk

Another Day in Tech Support Hell

Moderator: Baseball Moderators

Another Day in Tech Support Hell

Postby acsguitar » Thu Aug 18, 2005 3:57 pm

As many of you possibly know I work tech support by phone:

Things to know

1. People are terribly stupid
--------------------------------------------


Me: Ok can you go to Start and to RUn and Type in CONF as in the Word Conference

Person: CONS?

ME: No as in the word conference CONF

Person: Cons ok cool! Hey it says Windows cannot find 'Cons'. Make sure you typed the name correctly and then try again. To search...


Me: no no no... CONF the first four letters of the word conference!

Person: Oh Cons ok...It still doesn't work.

ME: CHARLIE OSCAR NOVERMBER SIERRA>.

Person: CONC?

ME: No Sierra is spelled with an S not a C.

Person: Oh ok ok...Here it is Netmeeting.

Me: Ok press next then type in your first name last name and email address...After you put those 3 things in just keep pressing the next button until it says finish.

Person (Typing with one finger there email address and name): Ok press next?

ME: Yes

Person: Ok now it is asking if i want to join a directy

ME: Just press ok and press next through EVERYTHING.

Person: Ok now it says what is my speed? What should I do

ME: PRESS NEXT THROUGH EVERYTHING!

Person: Oh Ok ... Press next?

ME: (Choking myself out with my phone cord) YES



Its also fun trying to tell people web addresses over the phone..


ME: http colon forward slash forward slash yahoo.com

Person: Hppc? Period Forward slash?

Me: NO , (I repeat again)

Person: oh oh ok http://www.http.foward slash.

ME: NO! (I repeat again)

Person: oh ok httpwwww.\\

AHhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
I'm too lazy to make a sig at the moment
acsguitar
Hall of Fame Hero
Hall of Fame Hero

User avatar
Graphics Expert
Posts: 26722
Joined: 7 Apr 2004
Home Cafe: Baseball
Location: Back in General Talk WOOO!!!

Postby Madison » Thu Aug 18, 2005 4:21 pm

Hahaha :-b .

That's just too funny. Sorry. :-D

My wife used to do that a long time ago and those were the same kind of complaints she used to make. Funny stuff. :-b
Yes doctor, I am sick.
Sick of those who are spineless.
Sick of those who feel self-entitled.
Sick of those who are hypocrites.
Yes doctor, an army is forming.
Yes doctor, there will be a war.
Yes doctor, there will be blood.....
Madison
Mod in Retirement
Mod in Retirement

User avatar
ExecutiveEditorCafeholicFantasy ExpertCafe WriterCafe RankerMock(ing) DrafterEagle EyeCafe SpotterInnovative MemberCafe MusketeerPick 3 ChampionMatchup Meltdown SurvivorLucky Ladders Weekly Winner
Posts: 53856
(Past Year: 1)
Joined: 29 Apr 2003
Home Cafe: Baseball
Location: Taking Souls...

Postby Big Pimpin » Thu Aug 18, 2005 4:31 pm

Are you located in India, acs? That may be the problem. No one can understand your accent. That seems to be the problem whenever I call tech support... :-D
Big Pimpin
Mod in Retirement
Mod in Retirement

User avatar
EditorCafeholicFantasy ExpertCafe WriterCafe RankerGraphics ExpertMock(ing) DrafterEagle EyeWeb SupporterMatchup Meltdown ChampionPick 3 Weekly WinnerLucky Ladders Weekly Winner
Posts: 13710
(Past Year: 4)
Joined: 20 Apr 2005
Home Cafe: Baseball
Location: Building a metric. And being ignorable and stupid.

Postby WharfRat » Thu Aug 18, 2005 4:42 pm

Haha, aw man, you have my sympathies.

It's like one of my old journalism professors used to say: You'll never go broke underestimating the intelligence of the public.
1 3 4 6 7 8 8 9 10 15 16 23 32 37 42 44 49 51

8.14.07: "I guess heaven needed a shortstop."
WharfRat
General Manager
General Manager

User avatar
Cafeholic
Posts: 3056
Joined: 27 Jul 2003
Home Cafe: Baseball
Location: Walking my fish

Postby PlayingWithFire » Thu Aug 18, 2005 4:42 pm

Big Pimpin wrote:Are you located in India, acs? That may be the problem. No one can understand your accent. That seems to be the problem whenever I call tech support... :-D


:-D Nice



and acs, those people are not me obviously ;-D
Are you interested in joining a 28 teams dynasty league? If so, PM me.
PlayingWithFire
Hall of Fame Hero
Hall of Fame Hero

User avatar
Cafe WriterLucky Ladders Weekly Winner
Posts: 13262
Joined: 7 Apr 2005
Home Cafe: Baseball
Location: Manhattan, KS

Postby Minor League Skilz » Thu Aug 18, 2005 4:49 pm

Big Pimpin wrote:Are you located in India, acs? That may be the problem. No one can understand your accent. That seems to be the problem whenever I call tech support... :-D


That was funny ACS. I feel your pain.


I consider myself a pretty tolerant person, but these call centers in India drive me NUTS! The hard drive on my dell crashed a month or so ago and these people had me jumping through hoops.

One of my calls ended like this:

"I am sick of talking to you powerless idiots in India. If you can't help me find someone who understands English and put them on the phone. You are all useless. What are they paying you $5 and hour? I will give you ten to never help someone again. Its time to retire." I think I said I was going to fly to India too.

It did nothing to help my problems but I felt better for a little while.
Image
Minor League Skilz
Major League Manager
Major League Manager

User avatar

Posts: 1518
Joined: 19 Feb 2005
Home Cafe: Baseball
Location: THE most comfortable stool in the bar!

Postby HiddenIdentity » Thu Aug 18, 2005 4:53 pm

Minor League Skilz wrote:
Big Pimpin wrote:Are you located in India, acs? That may be the problem. No one can understand your accent. That seems to be the problem whenever I call tech support... :-D


That was funny ACS. I feel your pain.


I consider myself a pretty tolerant person, but these call centers in India drive me NUTS! The hard drive on my dell crashed a month or so ago and these people had me jumping through hoops.

One of my calls ended like this:

"I am sick of talking to you powerless idiots in India. If you can't help me find someone who understands English and put them on the phone. You are all useless. What are they paying you $5 and hour? I will give you ten to never help someone again. Its time to retire." I think I said I was going to fly to India too.

It did nothing to help my problems but I felt better for a little while.


Learn to speak hindi = problems solved ;-D
HiddenIdentity
Major League Manager
Major League Manager

User avatar
Eagle Eye
Posts: 1417
Joined: 9 Jul 2005
Home Cafe: Baseball

Postby baseball6791 » Thu Aug 18, 2005 5:34 pm

HiddenIdentity wrote:
Minor League Skilz wrote:
Big Pimpin wrote:Are you located in India, acs? That may be the problem. No one can understand your accent. That seems to be the problem whenever I call tech support... :-D


That was funny ACS. I feel your pain.


I consider myself a pretty tolerant person, but these call centers in India drive me NUTS! The hard drive on my dell crashed a month or so ago and these people had me jumping through hoops.

One of my calls ended like this:

"I am sick of talking to you powerless idiots in India. If you can't help me find someone who understands English and put them on the phone. You are all useless. What are they paying you $5 and hour? I will give you ten to never help someone again. Its time to retire." I think I said I was going to fly to India too.

It did nothing to help my problems but I felt better for a little while.


Learn to speak hindi = problems solved ;-D


lol. I feel sorry for you acs, although sometimes when I call tech support things I feel like I know more than the people on the other end of the line, its frustrating.
Image

[size=18]

[url=http://baseball6791.deviantart.com/]My DeviantArt[/url][/size]
baseball6791
General Manager
General Manager

User avatar
Graphics ExpertMock(ing) Drafter
Posts: 4368
Joined: 23 Mar 2005
Home Cafe: Baseball

Postby acsguitar » Thu Aug 18, 2005 5:43 pm

I work for a defense contractor.. we don't outsource...we are all in the US...

Its pretty bad when people from the US with horrible accents call you too...trust me
I'm too lazy to make a sig at the moment
acsguitar
Hall of Fame Hero
Hall of Fame Hero

User avatar
Graphics Expert
Posts: 26722
Joined: 7 Apr 2004
Home Cafe: Baseball
Location: Back in General Talk WOOO!!!

Postby baseball6791 » Thu Aug 18, 2005 5:51 pm

acsguitar wrote:
Its pretty bad when people from the US with horrible accents call you too...trust me


lol :-b
Image

[size=18]

[url=http://baseball6791.deviantart.com/]My DeviantArt[/url][/size]
baseball6791
General Manager
General Manager

User avatar
Graphics ExpertMock(ing) Drafter
Posts: 4368
Joined: 23 Mar 2005
Home Cafe: Baseball

Next

Return to General Talk

Who is online

Users browsing this forum: Exabot [Bot], wslrrwscq and 5 guests

Forums Articles & Tips Sleepers Rankings Leagues


Today's Games
Thursday, Jul. 24
(All times are EST, weather icons show forecast for game time)

Boston at Toronto
(12:37 pm)
Texas at NY Yankees
(1:05 pm)
San Francisco at Philadelphia
(1:05 pm)
Houston at Oakland
(3:35 pm)
Miami at Atlanta
(7:10 pm)
San Diego at Chi Cubs
(8:05 pm)
Cleveland at Kansas City
(8:10 pm)
NY Mets at Milwaukee
(8:10 pm)
Chi White Sox at Minnesota
(8:10 pm)
Detroit at LA Angels
(10:05 pm)
Baltimore at Seattle
(10:10 pm)

  • Fantasy Baseball
  • Article Submissions
  • Privacy Statement
  • Site Survey 
  • Contact